Privacy Policy

Last updated: 21 September 2026

Zenura Group Ltd ("we", "us", "our") is a company registered in England & Wales (company number 17232529), with its registered office at Suite 17, Unit 6, Winghay Close, Stoke-on-Trent, Staffordshire ST6 4DU, United Kingdom. We are the data controller of personal data collected through this website.

1. Information we collect

• Contact information you submit via our contact form (name, email, message).
• Communication data when you email or call us.
• Technical data such as IP address, browser type and pages visited, collected through standard server logs.

2. How we use your information

• To respond to your enquiries and provide our services.
• To send you administrative communications (e.g. confirmation of your enquiry).
• To maintain the security and performance of our website.
• To comply with legal obligations.

3. Legal basis (UK GDPR)

We process personal data under the following lawful bases: your consent, the performance of a contract with you, our legitimate interests in running our business, and compliance with legal obligations.

4. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate the website and deliver email (e.g. hosting and email infrastructure providers), under appropriate data processing agreements.

5. Data retention

We keep personal data only for as long as necessary for the purposes it was collected, or as required by law.

6. Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, email hello@zenuragroupltd.co.uk. You may also lodge a complaint with the UK Information Commissioner's Office (ICO).

7. Cookies

Our website uses only essential cookies required for basic functionality. We do not use third-party advertising cookies.

8. Contact

Questions about this policy? Email hello@zenuragroupltd.co.ukor write to us at the registered office address above.